:root {
  --navy: #0B2027;
  --navy-soft: #12333A;
  --gold: #D4A017;
  --gold-soft: #E8C158;
  --red: #B23A2F;
  --green: #4C9A6A;
  --text: #1C2B2E;
  --text-dim: #5C7377;
  --bg: #F6F4EF;
  --border: #E2DED2;
  --white: #FFFFFF;
}

* { box-sizing: border-box; margin: 0; padding: 0; }

body {
  font-family: 'Segoe UI', system-ui, sans-serif;
  background: var(--bg);
  color: var(--text);
  line-height: 1.5;
}

a { color: var(--navy); text-decoration: none; }

/* ---------- LAYOUT ---------- */
.topbar {
  background: var(--navy);
  color: var(--white);
  padding: 14px 24px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  flex-wrap: wrap;
  gap: 10px;
}
.topbar .brand { display: flex; align-items: center; gap: 12px; }
.topbar .brand-mark {
  width: 38px; height: 38px; border-radius: 8px;
  background: linear-gradient(160deg, var(--gold), #9c7712);
  display: flex; align-items: center; justify-content: center;
  font-weight: 700; color: var(--navy);
}
.topbar h1 { font-size: 15px; font-weight: 600; }
.topbar p { font-size: 11px; color: #9FC0C4; text-transform: uppercase; letter-spacing: .04em; }
.topbar .user-info { font-size: 13px; display: flex; align-items: center; gap: 12px; }
.topbar .user-info a { color: var(--gold-soft); }

.container { max-width: 1100px; margin: 0 auto; padding: 24px; }
.container.narrow { max-width: 640px; }

.card {
  background: var(--white);
  border: 1px solid var(--border);
  border-radius: 12px;
  padding: 22px;
  margin-bottom: 18px;
}

h2 { font-size: 18px; margin-bottom: 14px; color: var(--navy); }
h3 { font-size: 15px; margin-bottom: 10px; color: var(--navy); }

/* ---------- FORM ---------- */
.form-group { margin-bottom: 16px; }
label { display: block; font-size: 13px; font-weight: 600; margin-bottom: 6px; color: var(--text); }
input[type=text], input[type=password], input[type=tel], input[type=file],
select, textarea {
  width: 100%; padding: 10px 12px; border: 1px solid var(--border);
  border-radius: 8px; font-size: 14px; font-family: inherit; background: var(--white);
}
textarea { resize: vertical; min-height: 80px; }
.hint { font-size: 12px; color: var(--text-dim); margin-top: 4px; }

.btn {
  display: inline-block; padding: 10px 18px; border-radius: 8px;
  border: none; font-size: 14px; font-weight: 600; cursor: pointer;
  background: var(--navy); color: var(--white);
}
.btn:hover { background: var(--navy-soft); }
.btn-gold { background: var(--gold); color: var(--navy); }
.btn-gold:hover { background: var(--gold-soft); }
.btn-red { background: var(--red); color: var(--white); }
.btn-outline { background: transparent; border: 1px solid var(--navy); color: var(--navy); }
.btn-sm { padding: 6px 12px; font-size: 12px; }

/* ---------- TABLE ---------- */
table { width: 100%; border-collapse: collapse; font-size: 13.5px; }
th, td { padding: 10px 12px; text-align: left; border-bottom: 1px solid var(--border); }
th { background: #F0EDE4; color: var(--navy); font-weight: 700; font-size: 12px; text-transform: uppercase; letter-spacing: .03em; }
tr:hover td { background: #FAFAF7; }

/* ---------- BADGE / STATUS ---------- */
.badge {
  display: inline-block; padding: 3px 10px; border-radius: 20px;
  font-size: 11px; font-weight: 700; text-transform: uppercase; letter-spacing: .03em;
}
.badge-menunggu   { background: #EAE6D9; color: var(--text-dim); }
.badge-proses     { background: #DCEEE2; color: var(--green); }
.badge-selesai    { background: #D9EFE0; color: #2E7D4F; }
.badge-tolak      { background: #F5DAD5; color: var(--red); }
.badge-urgent     { background: #F5DAD5; color: var(--red); }

/* ---------- NOMOR BESAR (tiket / antrian) ---------- */
.nomor-besar {
  font-size: 42px; font-weight: 800; color: var(--navy);
  letter-spacing: .02em; text-align: center; padding: 20px 0;
}
.nomor-label { text-align: center; font-size: 12px; color: var(--text-dim); text-transform: uppercase; letter-spacing: .06em; }

/* ---------- MISC ---------- */
.flex-between { display: flex; align-items: center; justify-content: space-between; flex-wrap: wrap; gap: 10px; }
.text-center { text-align: center; }
.mt-16 { margin-top: 16px; }
.mb-16 { margin-bottom: 16px; }
.alert {
  padding: 12px 16px; border-radius: 8px; margin-bottom: 16px; font-size: 13.5px;
}
.alert-error { background: #F5DAD5; color: var(--red); border: 1px solid #E0B4AC; }
.alert-success { background: #D9EFE0; color: #2E7D4F; border: 1px solid #A9D9BB; }

.grid-2 { display: grid; grid-template-columns: 1fr 1fr; gap: 16px; }
@media (max-width: 640px) { .grid-2 { grid-template-columns: 1fr; } }